ProfessioneKompetenz durch das Vertrauen unserer Kunden und langjährige Erfahrung auf dem deutschen Markt.
Von einem kaputten Display bis zu einem langsamen Laptop — wir prüfen dein Gerät in 30 Minuten, geben dir einen klaren Preis und du kannst die Reparatur einfach über dein Profil verfolgen.
Professionelle Reparaturservices, denen Sie vertrauen können
Wir diagnostizieren Ihr Gerät schnell und erstellen vor Beginn der Reparatur eine klare Kostenschätzung.
Zertifizierte und erfahrene Techniker für alle Gerätetypen, einschließlich Apple, Samsung, Sony und mehr.
Alle Reparaturen beinhalten eine Servicegarantie. Wir stehen hinter der Qualität unserer Arbeit.
Wir verwenden Originalteile oder hochwertige kompatible Ersatzteile, um die besten Reparaturergebnisse für Ihr Gerät zu gewährleisten.
Bequeme Abhol- und Lieferoptionen für Kunden in der Region verfügbar.
Ihre persönlichen Daten und Geräteinhalte werden unter Einhaltung höchster Datenschutz- und Sicherheitsstandards verarbeitet.
Das passiert nach dem Absenden Ihrer Anfrage
Senden Sie Ihre Reparaturanfrage online oder besuchen Sie uns im Geschäft. Schnell, zuverlässig und professionell.
Füllen Sie die folgenden Angaben aus. Es dauert nur wenige Minuten.
Schließen Sie alle Schritte ab, um Ihre Reparaturanfrage einzureichen
Please select a device type in Step 2 first.
Bis zu 5 Fotos – tippen Sie auf die Schaltfläche, um jedes Foto aufzunehmen
1. Authorization for Diagnosis
The customer authorizes us to inspect and diagnose the device to determine the cause of the issue and provide a repair estimate.
2. Diagnostic Fee
If the customer declines the repair after diagnosis or if the device cannot be repaired, the disclosed diagnostic fee may apply.
3. Repair Approval
No repairs exceeding the approved estimate will be carried out without the customer’s consent.
4. Data Backup and Data Loss
The customer is responsible for creating a complete backup of all data before submitting the device for repair. Certain repair procedures may require data deletion, software reinstallation, or factory reset. We are not liable for data loss except where required by applicable law.
5. Data Protection (GDPR)
Personal data will be processed solely for the purpose of providing repair services and in accordance with applicable data protection laws, including the GDPR.
6. Pre-Existing Damage
We are not responsible for defects, malfunctions, or damage that existed prior to the repair or that result from previous repair attempts, modifications, or unauthorized interventions.
7. Liquid-Damaged Devices
For devices affected by liquid damage, successful repair cannot be guaranteed. Additional faults may become apparent during or after the repair process.
8. Replacement Parts
Depending on availability and customer approval, we may use original, refurbished, or compatible high-quality replacement parts.
9. Repair Warranty
Any warranty provided applies only to the specific repair work performed and the replacement parts installed. It does not cover accidental damage, misuse, liquid damage, software issues, or subsequent faults unrelated to the original repair.
10. Unsuccessful Repair
In some cases, repair may not be technically possible despite diagnosis and reasonable repair attempts.
11. Functional Testing
The customer authorizes us to perform all necessary testing and quality checks required to verify the repair and device functionality.
12. Device Collection and Storage
If the device is not collected or any outstanding amounts are not paid within 60 days after notification that the repair has been completed, we reserve the right to charge reasonable storage fees. We will make reasonable efforts to contact the customer using the provided contact details. If the device remains unclaimed for an extended period despite repeated notifications, it may be disposed of or sold in accordance with applicable law to recover repair, storage, and administrative costs.
13. Ownership Declaration
The customer confirms that they are the lawful owner of the device or have full authorization from the owner to request repair services.
14. Device Documentation
We may take photographs of the device before, during, and after repair for documentation, quality control, and dispute resolution purposes.
15. Service Communications
The customer agrees to receive repair-related communications and status updates via email, SMS, telephone, or WhatsApp using the contact information provided.
16. Governing Law
These terms and any repair agreement shall be governed by the laws of the Federal Republic of Germany.